We are currently evaluating an additional third location for a 3CX Failover system, for even greater redundancy.
Google makes digital transformation sound simple. The majority of the searches there state, "It is the integration of digital technologies to improve business processes and customer experiences."
Voice-over-IP as a standards-based technology is now roughly 22 years old, using the publication of H.323 and RTP as rough milestones.
Contact center environment, where phone is the most important thing, provides the breeding ground for disruption and rapid advancements through VoIP.
Voice over Internet Protocol (VoIP) or IP telephony is the transmission of voice and multimedia over the internet protocol.
Security is among the biggest concerns for businesses of all sizes; IT staff are striving to identify the vulnerabilities in their systems
A top VoIP phone system caters to both video and audio conferencing. They use fast connections to...
Companies use internet protocol (VoIP) so that communication becomes easier between businesses and...
When we talk about technology, it tends to be the shiny new gadgets that make headlines. Yet in my...
Promoting awareness and diligence among staff helps protect the network from any virus, malware, or malicious code.